Returns & Exchanges
At iroha Official USA Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unworn, unwashed, and tagged items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Pack Your Items
Securely pack the items in their original packaging, ensuring all original tags and liners are still attached.
4
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing